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How oktk3 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process your deposits through bKash, Nagad or Rocket, and keep your account secure.

Account data protectedbKash, Nagad, Rocket payment privacyNo unnecessary data collectionYour rights, clearly stated
oktk3 How oktk3 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to account credentials and payment records. Cookies on this site are session-based and preference-based — no cross-site advertising trackers are placed on your device without disclosure. You can clear cookies through your mobile browser settings at any time. If you believe your account has been accessed without your permission, contact support immediately and we will freeze the session.

Encrypted Account Data

Your password and payment identifiers — including references from bKash or Nagad transactions — are stored in encrypted form. We do not hold plain-text credentials anywhere in our system.

Cookie Transparency

We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable rules in your region. After that, records are deleted or anonymised on a rolling schedule.

Right to Request Changes

You can ask us to correct inaccurate data, delete data where permitted, or export a copy of your account information. Submit the request through live chat or the Help Centre in your account settings.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a privacy concern, our support team handles those requests directly. You can reach us through any of the channels below — include your registered account email or mobile number so we can verify your identity before processing your request.

Live Chat Open the chat icon from your account dashboard. Our team reviews privacy requests submitted through live chat and confirms receipt within one working day.
Email Support Send your data request or privacy question to our support email. Include your account reference and the specific data action you are requesting so we can act quickly.
Account Help Centre Log into your account, go to Settings, and select the Help section. From there you can submit a formal data request that goes directly to our privacy team.

Common Questions About Your Privacy at oktk3

These are the questions we hear most often about how we handle account data, payment records and your rights as someone registered with us. If your question is not here, reach out through the support channels listed above.

We collect your name, email address, mobile number and account credentials. We also log device data and IP address for security purposes when you access your account.

We store only the transaction reference and wallet identifier needed to match a payment to your account. We do not store your wallet PIN or full account credentials from bKash, Nagad or Rocket.

Yes. Submit a deletion request through live chat or the Help Centre in your account settings. We process it subject to any retention obligations that apply in your region under local law.

Log in, go to Settings, then Help Centre, and submit a data access request. Alternatively, contact us by email with your account reference and we will respond within a reasonable period.

Access to oktk3 and the scope of data rights available to you depend on your local law and eligible region. We recommend checking whether use of this platform is permitted where you are located.

We use session and preference cookies only. You can disable non-essential cookies through your mobile or desktop browser settings. Your account login and core features remain accessible after doing so.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.